Model for Quality Improvement

academy for quality healthcare improvement Patient safety Quality Quality improvement

The Academy for Quality Healthcare has adopted the model for improvement that requires three questions to be answered before a QI (Quality Improvement) initiative can start. These there questions are:

  1. What are we trying to achieve?
  2. How will we know that a change an improvement?
  3. What changes can we make that will result in improvement

Model for Improvement

The 1st step when planning or initiating a quality improvement project is to ask the question "What are we trying to achieve?" the answer to this question becomes an aim statement for your project. An aim statement sets the deliverable and purpose for your initiative. A good aim defines the behavior a system to be improved, as Dr W Edwards Deming puts it "A system is a Network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system." 

Aims help us know where we are heading. A good aim must be bold, ambitious and not possible within our current system. An aim statement must be SMART, that is:

  • Specific
  • Measurable
  • Achievable
  • Realistic, but bold
  • Time bound

Good examples of an improvement aim statement include:

  1. To increase the number of patients receiving Antiretroviral therapy within 2 weeks of diagnoses from 60% to 95% in the next 3 months.
  2. To reduce my weight from 95kgs to 85kgs by end of December 2017.

Take time to write an aim statement and share on our blog


Dr. Lesego Mawela

Executive Director and Improvement Coach

Academy for Quality Healthcare


Leave a comment